Browse Items (147 total)

The idea for this book developed in October 1996 on the eve of the passage of the Economic Espionage Act (EEA) in discussions with a colleague
who specialized in intellectual property law and had been practicing for
some 15 years, litigating…

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This paper explores the nature of collective action in the governance of transnational
common resources and proposes a private regimes approach for its study. Using the
example of the radio spectrum as a global resource – representing the…

The return to scale constitutes a significant investment index in the determination of
the quantum of resources that are deployed in investment decision on workers’
continuing professional development. Such investment decision is always…

The pedantic strategy is one of the key elements of any cooperation’s success.
However, the implementation of the strategy is very important; as often strategy fails
during the implementation stage. The implementation of the strategy is a…

The aim of this study is to determine the effects of consumer-to-consumer online
reviews on the drivers of customer equity (CE) and the role of brand trust. An
experimental online forum was purpose-built and a restricted probability sample of
269…

The study investigates customer responses to service encounters characterized by a
high degree of service providers’ assertiveness, and the individual factors moderating
the resulting responses. The first of two formal experiments examines the…