Browse Items (835 total)

Accidents occur, like encounters with fairies or werewolfs, to the weary traveller, but accidents or encounters with fairies or werewolves, are random events. The behaviour of the traveller,
and his mental state, are factors that influence the…

Microsoft Word 2010 Complete is designed for beginning users of Microsoft Word 2010. Students will learn to use the application through a variety of activities, simulations, and case projects. Microsoft Word 2010 Complete demonstrates the tools and…

The increased flow of knowledge, resources, goods and services among nations that has
occurred as a result of globalisation has led to a major increase over the years in transport
activity. This has had an impact on the environment in a number of…

The main objectives of this manual are to:
• Provide an accessible guide to productivity measurement for those involved in constructing
and interpreting productivity measures, in particular statistical offices, other relevant
government agencies…

The traditional call center—rows of agents in headsets answering calls—is becoming
obsolete. In a consumer-driven, Internet-enabled world, your customers aren‘t just
calling you. They want to reach you via email, IM, text, and more. And…

The members of every generation believe the business environment
in which they work is tougher than ever before.
Today we are no exception. Those who follow us will likely be
no exception. Well, guess what? Everybody’s right!

The Thermodynamics, Heat Transfer, and Fluid Flow Fundamentals Handbook was
developed to assist nuclear facility operating contractors provide operators, maintenance
personnel, and the technical staff with the necessary fundamentals training to…

The Thermodynamics, Heat Transfer, and Fluid Flow Fundamentals Handbook was
developed to assist nuclear facility operating contractors provide operators, maintenance
personnel, and the technical staff with the necessary fundamentals training to…